Shipping & Returns

Shipping and Return information :

Q  - Where is Karizma Jewels located?
A  - We are located in Jalandhar City of Punjab State of INDIA

We Ship our products to all over the World.

What are the shipping costs?

Shipping is Free on Prepaid orders above Rs500/-

Regular shipping costs are: Rs60/- for Prepaid orders and Rs80/- for Cash on delivery orders.

How much time it will take to deliver the item?

Delivery times depend on your location and the shipping method chosen. Typically, domestic orders are delivered within 3-7 business days, Once your order is dispatched, you will receive a tracking number to monitor its progress. Please note that any delays due to unforeseen circumstances are beyond our control, but we strive to deliver your order as quickly as possible.

Delivery Estimates for Customized items : Please note that estimated delivery dates provided on our website are not applicable to custom orders due to the time required for personalized production.

What if i do not receive the item i paid for?
We use safe shipping services (Even in Free Shipping ) so that order is delivered on time in good condition.
In rare case if order is not delivered to you or lost in transit, we may try to send you new replacement or will refund you 100% of your paid amount as per your preference, so there is nothing to worry about your money and your purchase is 100% safe with Karizma Jewels.

Returns, Cancellation and Refund Policy

Our focus is complete customer satisfaction. In the event, if you are dissatisfied with the product , we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the product you purchase.

In case of dissatisfaction with the product, customer have the liberty to return the product for a refund. Return shipping is to be born by buyer. Our Policy for the cancellation and refund will be as follows:

Items must be returned within 15 days of receipt. Returns beyond this period will not be accepted. Buyer is required to make an unboxing vedio while opening the package so that in case of any kind of damage or issue with the product, same can be checked and exchange of product can be done. Kindly make video in clear light so that any damage is clearly visible.

Cancellation/Return Policy of Customized products: Custom orders are non-refundable and non-returnable. In case of cancellation, product-making charges will be deducted from the refund.